Job Description
Human Resources Summer Intern Full-Time (30 hours/wk.)
About Sally Beauty Holdings, Inc.
At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon-quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.
About The Role
The HR Summer Intern will support the Field HR team, which partners directly with our Stores and Distribution Centers—representing the largest employee population across the company. This internship offers the opportunity to contribute to high-volume HR initiatives that have a meaningful impact on field operations while gaining hands-on experience in core HR practices.
The intern will assist with day-to-day HR support; help drive key projects across stores and DCs and collaborate with HR leaders to strengthen processes that directly influence the employee experience. This role is designed to provide immediate value to the business while offering the intern a comprehensive introduction to field-based HR in a fast-paced retail environment.
To Apply You Must Meet These Guidelines/requirements
- This is a hybrid position requiring onsite work three days per week at the Support Center in Legacy West, Plano, TX.
- This position is not eligible for immigration sponsorship.
- Housing, relocation, and transportation assistance are not provided.
- Availability is required from June 1 through August 7, 2026, with a minimum commitment of 30 hours per week.
Responsibilities
- Gain hands-on experience with Asana (our project management tool), learn how to navigate the platform, track assigned projects, and add cross-functional partners as needed.
- Support project tracking and organization to ensure visibility, accountability, and timely progress across Field HR initiatives.
- Build a process for managing social media–related employee or customer concerns within the Field HR scope.
- Identify and outline key stakeholders across the relevant business units to ensure clarity in roles and handoffs.
- Evaluate tracking methods to group similar incidents, highlight trends, and support consistent responses and risk mitigation.
- Document and refine process steps to improve clarity, efficiency, and alignment with field needs.
- Map out document retention requirements to ensure all hiring materials comply with legal and company guidelines.
Knowledge, Skills & Abilities Requirements
- Strong communicator and problem solver; effectively engages cross ‑ functional partners, delivers clear written updates, identifies gaps, and proposes practical solutions.
- High level of organization and attention to detail, with the ability to track progress across several initiatives.
- Experience collaborating with groups of 3–5+ people on team projects, presentations, and/or organizational activities.
- Ability to maintain confidentiality and handle sensitive information with professionalism.
- Interest in Human Resources, employee experience, or organizational development, supported by coursework or related involvement.
- Ability to manage multiple tasks or projects at once and work comfortably with data, including basic spreadsheet analysis, trends, and reports.
- Proficiency with digital tools, such as Microsoft Office, project management platforms, or HR systems (training provided as needed).
Competencies & attributes
- Passionate Learner – actively learns; asks questions to gain further understanding; open to feedback; applies leaning to role; considers learning important and completes when assigned
- Flexible & Agile Adapter – open to change, works well with little direction, finishes the task, keeps calm under pressure, and doesn’t dwell on the past
- Talent Builder – shares knowledge with others, considers how to include others to problem solve and gain knowledge, looks for ways to acknowledge and motivate others
- Effective Communicator – can articulate well when sharing information, is self-aware of impact and style when communicating to engage others, asks questions, and listens
- Team Builder – works well with others, collaborates with a wide number of associates/teams, acts humbly when a part of a team, and understands the importance of including others
- Customer Focused Partner – understands the customer and shares insights, values the customer, and is eager to make a positive impact, holds self to a good standard of customer service
- Strategic Thinker – brings new, strategic ideas to the team, actively supports strategic plans, and provides additional ideas to drive improvements
- Big Picture Thinker – understands how the team operates, knows how decisions could impact other teams
- Results Driver – holds self to a good standard of work and delivery, manages own time and focuses on the right priorities, self-motivated, adapts easily, demonstrates grit
- Problem Solver & Decision Maker – uses the right information to make decisions and take action with others to solve problems, uses good judgement to make prompt yet balanced decisions
Working Conditions & Physical Requirements
Location: Hybrid | Monday, Tuesday, Wednesday at the Sally Beauty Support Center, Legacy West (Plano, TX); Remote Thursday / Friday
The typical working environment is in the support center office, and the work is sedentary. Typically, the associate may sit comfortably to do the job. However, some tasks and activities may be walking, standing, bending, carrying light items such as papers, files, books, and small parts, driving an automobile to a store location, etc. These activities are not frequent and do not require significant physical demands to perform the work.
While involving everyday risks or discomforts, the work environment is designed with standard safety precautions. These precautions, typical of offices, meeting and training rooms, retail stores, residences, or commercial vehicles, include using safe work practices with office equipment, avoiding trips and falls, observing fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated, ensuring the safety and comfort of our associates.
